Customer service with WhatsApp

¡Contáctanos por WhatsApp!

¿Necesitas ayuda? ¿Tienes dudas sobre un producto o sobre tu pedido? Ahora puedes contactarnos por WhatsApp. Te responderemos lo antes posible. Estamos a tu entera disposición deDe lunes a viernes de 08:00 a 14:00 horasTe informamos de que no es posible realizar pedidos por este medio. ¡Hasta pronto!

Write to us on WhatsApp!

¿Necesitas ayuda? ¿Tienes dudas sobre un producto o sobre tu pedido? Ahora puedes contactarnos por WhatsApp. Te responderemos lo antes posible. Estamos a tu entera disposición deDe lunes a viernes de 08:00 a 14:00 horasTe informamos de que no es posible realizar pedidos por este medio. ¡Hasta pronto!

WhatsApp KundenserviceWhatsApp Kundenservice

How it works:


Click on the "Start WhatsApp Chat" button. You then have three options to contact us via WhatsApp. The only requirement is that you are already registered with WhatsApp. Our chatbot "Tak" will initially ask you a few questions so that our customer service staff can then respond quickly to your request.
 

How it works:


Click on the "Start WhatsApp Chat" button. You then have three options to contact us via WhatsApp. The only requirement is that you are already registered with WhatsApp. Our chatbot "Tak" will initially ask you a few questions so that our customer service staff can then respond quickly to your request.

Frequently asked questions:

 

  1. How often will I be messaged?
    You will only receive a message from us in response to a request submitted via this channel."
  2. How can I unsubscribe?
    It is not necessary to unsubscribe, it will take place automatically after we have processed your request or if we have not received a response from you in 24 hours."
  3. Does the service cost anything?
    No, WhatsApp customer service is completely free."
  4. What happens to my personal data?
    Our WhatsApp customer service is operated with the help of MessengerPeople. You can find a detailed privacy policy from MessengerPeople here. You can access our privacy policy via this link.

Frequently asked questions:

 

  1. How often will I be messaged?
    You will only receive a message from us in response to a request submitted via this channel."
  2. How can I unsubscribe?
    It is not necessary to unsubscribe, it will take place automatically after we have processed your request or if we have not received a response from you in 24 hours."
  3. Does the service cost anything?
    No, WhatsApp customer service is completely free."
  4. What happens to my personal data?
    Our WhatsApp customer service is operated with the help of MessengerPeople. You can find a detailed privacy policy from MessengerPeople here. You can access our privacy policy via this link.